Introduction: Internet Service Provider

Hey guys, on this week of When You Need em ask, Neadom, we're going to talk about the different types of Internet service providers and which one’s right for your business.
Tune in!


Overview of Internet Service Providers

Hey guys, welcome to the week of When You Need em ask, Neadom.
Today we're gonna talk about internet service providers and the different types.
In the coming weeks, we'll talk about speeds, pricing, reliability, and more.
But today, we’re focusing on the types of providers and the different types of internet.


Major Providers

First off, your providers are like AT&T, Comcast, WOW, Spectrum—there’s a bunch out there offering different levels of service.
Nowadays, internet is pretty much a commodity. Everyone’s got it, and it’s all about who’s got the lowest price.
But what we really want to focus on is the actual type of internet coming into your business.


Types of Internet Connections

The two major types we see a lot of nowadays are cable (coax) and fiber.
Sometimes you may not be able to get fiber, but you can get Ethernet, which is just as reliable.
So again, the two types we really look at are cable and fiber.


Assessing Business Dependence on Internet

Cable internet typically comes in on the same lines as your home cable TV—this is coax.
It’s not as reliable as fiber or Ethernet.
So in your business, you need to determine how dependent you are on the internet.
For most larger businesses—say 15 users and up—we recommend fiber if you rely on internet for voice calls, cloud apps, credit card processing, etc.
If you can’t do business without internet, then access is critical.


Ensuring Continuous Access

Some of our clients at Kotori have dual internet connections—from two different providers.
If one goes down, they have a failover cellular service from Verizon, AT&T, or T-Mobile to stay online.
This ensures they never lose internet access.


Reliability Considerations

When it comes to reliability, stick with fiber and Ethernet providers.
If you’re focused on low price and don’t care much about reliability, cable providers are fine.
They offer great service at a great price—but know what your business needs.


The Triangle Model: Price, Speed, Reliability

There’s a triangle model: Price, Speed, and Reliability.
You can only pick two.

  • Great price + reliability = lower speed
  • Great price + high speed = lower reliability
  • Great speed + reliability = higher price
    Figure out what matters most for your business.

Getting Expert Advice

If you have questions, reach out to Kotori or talk to your IT person.
Don’t just listen to ISP sales reps—they’ll sell you what they have.
Look for an internet service provider broker who represents multiple providers and works in your best interest.


Conclusion

That wraps up this week of When You Need em ask, Neadom.
Make sure to like or dislike the video—either way, let us know!
Drop your questions in the comments, hit the bell icon, and thanks again for tuning in. Contact Kotori Technologies today.
We’ll see you next week!