The Internet is Always On - But You're Not
The Internet is always "on". Every hour of every day. It's there to give your employees access to key systems they need to do their jobs, and to provide information and complete transactions for your customers. So, everyone has come to expect that anything they can access on the Internet will be available 24/7. But when you're not on the job, how do you know that all systems are up and running? Meeting the needs and expectations of everyone who counts on them?
Identify Issues Before They Become Problems
You might wonder, “If a system goes down at 3 AM, does it matter?” Maybe it affects no one, or just a single night owl. But that’s the risk. If no one notices until 8 or 9 AM, you’re already in peak business hours. What started as a minor issue could now have a significant impact.
Automated Network Monitoring and Alerts
One way to approach this situation is through automated Network Monitoring and Alerts. Network Monitoring tools can verify access to critical web pages and systems. It can help you track the frequency and duration of outages, and initiate action any time it determines that something is amiss.
To ensure business continuity, it is essential to identify all key systems, pages, and transactions that must remain available. Once these elements are defined, automated processes can be established from one or more external locations. These tools will then periodically verify that each system is functioning as expected.
Based on how critical a given system is, it can be checked every 5 minutes, just once every few hours, or anything in between. The frequency for verification can be customized on a case by case basis. And the form of problem notification can be tailored to your needs as well. Ranging from email to text messages. Either immediately, or after several failed tries to access a system.
Once this is all in place, you'll have a lot more peace of mind and the ability to manage outages and address them before they become big problems.
How Can You Get Started?
The team at Kotori Technologies is skilled and well-educated regarding the various tools and best practices for protecting your business with proactive network monitoring. Please contact us , and we'll help you take the steps you need to get up and running. If we see a pattern of failures over time, we can help you proactively improve your systems to head off issues before they become problems.
