We know it can be a daunting task to manage a technology department and that’s why we exist: To serve YOU. Knowing your IT infrastructure and the changes it has gone through is very important and helps us do our jobs better.
Your change management strategy doesn’t have to be complicated or take a lot of your resources. We’ve all seen those growth charts that a mom will use to measure the height of her child, right? Well, that’s kind of what your business objectives and information technology growth patterns should look like as well, a steady progression upward and onward!
Implementing simple procedures is going to protect your tech assets and save you a lot of time and energy. If your technology support staff knows where you’ve been, it makes everyone’s life easier. Your internal staff probably follows simple rules for modifying documents and spreadsheets. Changes are tracked by built-in functions of the software they use and there are often other methods that let users know the changes a process or data has gone through. Some of the hardware and software changes you are making on an organizational level are not tracked these ways, so it helps if you make simple notes and diagrams to document changes.
You should take simple steps to monitor and track the changes you make to users workstations. Numbering each user and documenting the technology assets they use is an extremely useful process to have implemented. Not only does it make troubleshooting easier for support staff when they know who has which assets, tracking changes makes it easier to manage upgrades and internal hardware and software swaps also.
You should always keep track of what changes you are making at the server levels. It is important to document upgrades, removals, and additions of what can be very expensive hardware and software systems. Of course, you can always contact us for assistance with these processes. Whether you need our help or not, you will thank us if you implement a simple IT change management documentation process.